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🛡️ Platform Administrationadvanced⏱️ 10 minutes4 steps

Setting Up Email (SMTP) for a Tenant

Configure custom email delivery so system emails come from the school's own domain

Available for:SUPER ADMIN
1

Open SMTP Settings

On the tenant detail page, scroll to the "Email Configuration (SMTP)" card.

Screenshot: /help/screenshots/sa-smtp-section.png

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2

Enter SMTP Server Details

Fill in Host, Port, Username, Password, and the From address (e.g., noreply@school.edu).

Screenshot: /help/screenshots/sa-smtp-details.png

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Pro Tips:

  • • Port 587 (STARTTLS) is standard for most providers
  • • Use app-specific passwords for Gmail/Outlook accounts
  • • The "From" name is what parents see in their inbox
3

Send Test Email

Click "Send Test Email" to verify the configuration before saving.

Screenshot: /help/screenshots/sa-smtp-test.png

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Pro Tips:

  • • Check spam folder if test email doesn't arrive in the inbox
4

Save

Click "Save". All system emails for this tenant will now use this SMTP configuration.

Screenshot: /help/screenshots/sa-smtp-save.png

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Congratulations!

You've completed the "Setting Up Email (SMTP) for a Tenant" guide. You're now ready to use this feature!

📚 Related Guides

🏫

Managing School Tenants

10 minutes

📱

Setting Up SMS Alerts for a Tenant

10 minutes

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